Smart Water Networks Conference

• The role and importance of smart technologies in enhancing the customer experience
• Smart innovation as a means to mitigating interruptions and improving performance
• A look at the business benefits of thinking smart – what can we expect for the future?

Bob Taylor, Managing Director, Bournemouth Water

• Their status and benefits: knowing when to invest
• Their role in increasing efficiency and customer experience
• Smart in the past, present and future

Paul Horton, CEO, Future Water Association

• Creating the business case and gaining momentum
• Developing organised design to deliver optimisation and smart networks
• Prioritising employee and stakeholder engagement

Dave Ward, Head of Networks, Anglian Water

• Utilising people and technology to get the most out of smart meters
• Connecting to customers through smart networks
• Smart Water 4 Europe: the challenges of data

Matt Hawkins, Data Scientist, Innovation, Thames Water

• Data to information: the Big data issue – why is less than 0.5% of data ever analysed and used?
• Data mining using artificial intelligence for knowledge discovery and predictive analytics
• Data-driven online event detection for clean and wastewater networks and real-time control

Dr Steve Mounce, Research Fellow in Hydroinformatics, University of Sheffield

• What does ‘smart’ mean to the (waste)water industry?
• How do people and processes affect the success of smart?
• What opportunities do the water industry have and how do we get there?

Session speakers to be joined by:
Oliver Grievson, Flow Compliance & Regulatory Efficiency Manager, Anglian Water and Director, SWIG

• Enhanced mapping to display temporal and spatial data
• The intuitive display of complex network conditions
• The use of enhanced data displays in customer and event management

Jeremy Heath, Innovation Manager, Sutton and East Surrey Water

• A look at the latest innovations
• Learning to make sense of the data
• Considering the challenges and benefits

Ben Tam, Innovation Programme Manager, Anglian Water

• Smart re-use of ICT applications to improve water management in the Netherlands
• Considering how we can better analyse and use data
• Encouraging research and new solutions

Johan Beekhuizen, Researcher, Deltares

• Enhancing competitive advantage
• Cost savings and customer considerations
• Predicting the future for predictive analysis
• Situational awareness

Mike Bishop, Head of Operational Control and Development, Dŵr Cymru Welsh Water

• Southern Water’s approach to helping encourage customer savings and the value of smart metering
• The importance of targeted customer engagement
• Affordability – the great challenge to address

Ben Earl, Water Efficiency Manager, Southern Water

• How could we provide customers with real-time water usage data?
• Would this information make a difference to our customers’ consumption?
• If customers change their consumption, how long would it last?

Paul Glass, Smart Metering Programme Manager, Anglian Water

• Effective measurement of wastewater flows – the history and challenges
• Using new technology for charging and asset management purposes
• The future of smart wastewater networks

Matt Wheeldon, General Manager – Waste Strategy, Wessex Water

• How do we get there?
• How a predictive future for water could mitigate interruption time
• Predictive analysis: improving customer experience

Oliver Grievson, Flow Compliance & Regulatory Efficiency Manager, Anglian Water and Director, SWIG

• Taking a proactive approach and adapting to a smarter environment
• How do we incorporate people and culture with technological change?

Anthony Kyriacou, Proactive Operational Control Lead, Severn Trent Water

• Detecting surface water infiltration and illegal connections
• Visualising blockage locations in real time
• Sewer TV – cable broadband delivery via the network

Dr Cedric Kechavarzi, Technology Transfer Manager, CSIC, University of Cambridge
Olga Brzezinska, R&D Manager, Severn Trent Water

• Smart networks as a means of managing pollution and mitigating damage
• Considering climate, customer and communication
• Technological possibilities for the future

Dr Emma Harris, Pollution Strategy Manager, Dŵr Cymru Welsh Water

• Northumbrian Water’s use of sewer monitors for the management of combined sewer overflows
• Analysis to optimise monitor locations for flooding
• New software for real-time analysis and diagnostics

Dennis Dellow, Networks Manager, Northumbrian Water